The core CreatorOps offer
Fractional technical operations, for businesses that have outgrown "figuring it out"
Hiring a full-time IT, DevOps, or cloud person doesn't make sense at 5, 10, or even 20 people. Leaving the technical layer unowned doesn't make sense either. CreatorOps sits in between: a fractional technical-operations function you can start this month.
Why "fractional" instead of hiring or an MSP
vs. a full-time hire
A dedicated IT/DevOps/cloud hire is a real salary, a real management overhead, and usually more capacity than a 5–20 person business needs full-time. Fractional ownership gets the same accountability without the headcount.
vs. a traditional MSP
Most MSPs are built around office networks, desktop fleets, and ticket queues. CreatorOps is built around SaaS, cloud, and automation — the actual stack an online-first business runs on.
What "ownership" actually means
Not a help desk you file tickets into — ongoing, proactive ownership of five areas:
Accounts & access
Identity, permissions, and clean onboarding/offboarding as your team and contractors change.
Cloud, web & infrastructure
Domains, DNS, Cloudflare, hosting, and servers. See domain, DNS & hosting support.
SaaS & automation
Administration of your business applications, plus n8n, Make, Zapier, and the APIs connecting them. See automation support.
Reliability & recovery
Backups, monitoring, and recovery planning, tested rather than assumed.
Technical operations & support
Remote troubleshooting, vendor coordination, documentation, and ongoing technical decision-making.
Pricing
CreatorOps Technical Operations
NZ$995/month
- Larger projects are quoted separately from the recurring retainer.
- After-hours assistance is available by arrangement and charged separately.
Questions about the fractional model
How is this different from hiring a part-time IT contractor?
A part-time contractor is usually paid for hours, with output depending on what gets asked. CreatorOps is paid for outcomes across a defined scope — ongoing ownership rather than a queue of one-off requests.
Can this replace our existing developer or agency?
It doesn't have to. CreatorOps commonly works alongside an existing developer or agency, owning the operational layer while they focus on building.
What happens if we outgrow this?
If your business eventually needs a dedicated internal hire, that's a good problem to have — CreatorOps' documentation and account ownership make that handover straightforward rather than a scramble.
The rest of the technical layer
CreatorOps owns these together, as one scope, rather than as separate retainers.
See if it's a fit
Start with the free Technical Health Check, then book your free 20-minute review.